For clinics and medical practices
Healthcare workflow automation
Intake forms routed the moment they arrive, reminders sent without anyone chasing, records updated from the documents that land in the inbox. The administrative work around care, handled, so your staff can be with patients.
What is healthcare workflow automation?
Healthcare workflow automation routes intake forms the moment they arrive, sends appointment reminders without anyone chasing, and updates records from the documents that land in the inbox. It handles the administrative work around care. It does not touch clinical decisions, and it should never be sold as if it does.
15 to 40 administrative hours saved a week
Personal health information in Ontario is governed by PHIPA, which sets what a health information custodian may delegate and to whom. See the Information and Privacy Commissioner of Ontario
Written and maintained by Risov Biswas, COO and co-founder at Aslynx. Last reviewed .
What practices get back
30 to 60%
lower process cost
on the work that gets automated
15 to 40
hours saved a week
across the team
3 to 9
months to payback
typical across implementations
These are the outcome ranges across every Aslynx implementation, not a clinic case study. We have not published one, and we would rather show you our real numbers than borrow someone else's logo. Ask in the audit and we will walk you through exactly which of your workflows we think would move first.
What gets automated
Forms, referrals and requisitions arrive by fax, email or portal in whatever format the sender chose. Each is read, matched to the right patient and routed to whoever needs to act on it, instead of sitting in a shared inbox until someone triages it.
Reminders sent on your schedule and through the channel each patient actually answers, with confirmations and cancellations written back so the book reflects reality without a receptionist reconciling it.
Results, letters and outside reports filed against the right chart with the fields already extracted, so the record is current before anyone opens it rather than after.
Encounter data assembled into the format your billing process expects, with the gaps flagged before submission rather than after a rejection comes back weeks later.
Patients due for follow up identified and contacted automatically, so recall runs on a schedule rather than on whoever remembers to check the list.
Patient data, handled by architecture
Health information is the most sensitive data we touch, so the controls that matter most are the ones that keep it out of our hands entirely.
A zero data storage policy. Patient records stay inside your infrastructure and the systems you already run. We do not copy them onto ours to process them.
Wherever possible, extraction and classification run inside your environment rather than sending anything to an external service.
All transmission is encrypted, and every automation writes an audit trail, so you can show exactly what was accessed, when, and by which process.
Ontario clinics are governed by PHIPA, and practices with US patients by HIPAA. We complete your privacy impact assessment, sign your data handling agreements, and answer your compliance officer directly before anything touches live records. If your review requires controls we cannot meet, we say so during the audit rather than after you have signed.
Common questions
How do you handle patient health information?
Through architecture rather than promises. Aslynx operates a zero data storage policy, so patient records stay inside your infrastructure and the systems you already run. Processing happens in place wherever possible, all transmission is encrypted, and every automation writes an audit trail. Ontario clinics are governed by PHIPA and practices with US patients by HIPAA; we complete your privacy impact assessment and answer your compliance officer's questions before anything touches live records.
How much does healthcare automation cost?
Projects are fixed price, set by scope rather than billed hourly, and quoted after a free audit of your actual workflow. Ongoing monitoring after launch is $500 to $2,000 a month and optional. Every engagement starts with a free audit and a written estimate.
Into your existing systems
Nothing is migrated and no clinical system is replaced. If your practice management or records system exposes an API, the automation writes into it. If it does not, there is usually still a path, and the audit is where we find out.
Find out what yours would cost
Projects are fixed price, set by scope rather than billed by the hour, and quoted after we have looked at your actual workflow. The audit that produces your number is free and there is no obligation attached to it.
Background reading
Plain definition, how they differ from a rules engine, and where they earn their keep in a small business.
Adoption rates, hours recovered and error reduction, with the sources rather than the round numbers.
The two get used interchangeably and are not the same thing. Which one your bottleneck actually needs.